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DevSolutions Training & Assessment Center

Refund & Cancellation Policy

By registering for a DevSolutions training or seminar, the participant acknowledges and agrees to the following terms.

Official policy document

View or download the unchanged official PDF version.

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1. Participant cancellation

Because training slots are limited and seats are reserved for each participant:

  • Cancellation 14 days or more before the scheduled training: eligible for a full refund, less any applicable payment processing fees.
  • Cancellation 7 to 13 days before the scheduled training: eligible for a 50% refund.
  • Cancellation less than 7 days before the scheduled training: no refund.

2. Transfer of registration

Instead of cancelling, participants may request to transfer their registration to another person or to a future available batch, subject to approval and availability.

Transfer requests should be submitted at least 3 days before the scheduled training. For transfers to another batch, any applicable difference in training fees may be charged.

3. No-show policy

Participants who fail to attend without prior notice will be considered a no-show and will not be eligible for a refund.

Failure to attend one or more days of a multi-day training program does not entitle the participant to a partial refund.

4. Late arrival

Participants are expected to arrive at least 30 minutes before the scheduled start time on Day 1 for registration and check-in.

Late arrival does not qualify for a refund or partial refund.

5. Cancellation or rescheduling by DevSolutions

DevSolutions reserves the right to reschedule, postpone, or cancel a training session due to circumstances beyond our reasonable control, including severe weather, natural disasters, government restrictions, safety concerns, or other unforeseen circumstances.

If DevSolutions cancels a training session and cannot provide a suitable alternative date, participants may choose a full refund of the training fee or transfer to another available batch or schedule.

6. Weather and unforeseen circumstances

For safety reasons, DevSolutions may reschedule training when conditions make it unsafe or impractical to conduct the program.

If the training proceeds as scheduled, a participant's inability to attend due to personal circumstances will be subject to the standard cancellation policy above.

7. Refund processing

Approved refunds will be processed using the original payment method whenever possible. Processing time may vary depending on the payment provider or financial institution.

Any non-refundable payment gateway or transaction fees may be deducted from the refund amount where applicable.

8. How to request a cancellation or transfer

All cancellation, refund, or transfer requests must be submitted to DevSolutions Training & Assessment Center through the official contact channel used during registration.

The request should include:

  • Full name of participant
  • Training or seminar registered
  • Scheduled date
  • Order or registration reference number
  • Reason for cancellation or transfer

Refund eligibility will be based on the date and time the cancellation request is officially received by DevSolutions.

Submit a request

Include the participant name, program, scheduled date, HitPay order or registration reference, and reason for the request.

Monday to Saturday, 9:00 AM to 5:00 PM